Qognify Receives LenelS2 Factory Certification under the LenelS2 OpenAccess Alliance Program

All of Qognify’s products – Situator, VisionHub, Cayuga, Ocularis and NiceVision – now interface with the LenelS2 OnGuard® access control security system

Qognify today announced that it has received LenelS2 factory certification and joined the LenelS2 OpenAccess Alliance Program (OAAP). All of Qognify’s products (Situator, VisionHub, Cayuga, Ocularis and NiceVision) now interface with the OnGuard® access control system enabling customers to evaluate situations based on a synopsis of event and video data, allowing a faster and more targeted response to critical incidents. The newly certified interface allows Qognify software to receive and display events from the OnGuard platform, for instance “access granted” or “door opened”. In return, live and archive videos from cameras operated with one of Qognify’s Video Management Systems (VMS) or its Enterprise Incident Management System Situator can be displayed in the OnGuard system.

“Qognify has completed required factory testing at LenelS2 to validate the functionality of its interfaces to the OnGuard system. These interfaces provide great options for end users who prefer expanded integrated security solutions,” said John Marchioli, OAAP Product Management, LenelS2. “We look forward to Qognify’s continued involvement in the LenelS2 OpenAccess Alliance Program.”

“Being able to offer an interface to the OnGuard system is an important step for us, especially because the interface is available across Qognify’s entire product range. It reflects our strategy to offer our customers an overall security solution based on their individual needs and is another example of our cross-product initiatives,” said Chen Porat, Vice President of Research & Development at Qognify.

In the latest issue of Global Railway Review Mark Grisdale, Strategic Account Manager for Enterprise Incident Management at Qognify, discusses how train stations will adapt and improve their services in order to accommodate the changing behavior and needs of passengers after the COVID-19 pandemic.

 

The editorial round table in Global Railway Review brings key people from the rail and public transport industry together and allows them to share their opinions on the role of train stations within the overall travel experience, and how these spaces might look in the future, considering the changing demands of tomorrows’ passengers.

 

Read the full article here.

In this article on the InternationalAirportReview website, Andreas Conrad, Head of Marketing at Qognify discusses how Enterprise Incident Management (EIM) and next generation Video Management Systems (VMS+) can help to improve how airport incidents are managed as they unfold.

Read the article on the InternationalAirportReview website.

Learn more here about the Gatwick Airport Case Study.

New Release: Cayuga R16

Qognify – the trusted advisor and technology solution provider for physical security and enterprise incident management – today anounced the launch of the Cayuga R16 video management system (VMS). The latest update focuses on improvements for the beating heart of large physical security environments – the Control Room. Cayuga R16 makes it easier for security staff to react, with new features and functionality including Advanced Maps, Patrol in Tiles and Dynamic Camera Layouts, delivering a more comprehensive overview in real-time – allowing for quicker response and thus reducing the impact of incidents.

Cayuga R16 builds on the introduction of the “Advanced Map Center” in the R15 release, launched earlier this year. This new mapping functionality has been enhanced and now allows for the automatic positioning of sensors in maps using geo-coordinates. Cameras, alarms and buttons, as well as event items can now be displayed on the ArcGIS maps provided by ESRI within Cayuga. In addition, when using the Qognify Mobile Client (also added to Cayuga earlier this year), cameras can be located on a smart device via Google Maps. These advanced mapping capabilities make it easier to quickly access a relevant entity and maintain an overview of the exact location of connected devices.

The new “Patrol in Tiles” (or Carousel Mode) functionality allows virtual patrols to be performed within single video tiles, freeing up space on the video wall, to ensure that the display and monitoring of live camera feeds can happen simultaneously. This is a significant improvement for the control room staff, who tend to be under pressure to perform with limited operator and/or video wall resources. Further video wall improvements are now possible with “Dynamic Camera Layouts”: By dragging additional cameras from the system tree into a grid view displayed on a monitor, the grid is rearranged, and further camera tiles are added – on the go and without changing the default settings of the particular view. Adjusting views has never been easier, saving time to respond to what’s actually happening.

In addition, Cayuga R16 is now compliant with ONVIF Profile S and G. It also supports extended functionalities of Dahua Thermal Cameras for body temperature scanning, as part of organizations’ COVID-19 operational response strategies. Behind the scenes the performance of Cayuga has been optimized in R16 by reducing the amount of data exchanged on management servers. There has also been a further hardening against cyber-attacks (building on the cyber security release of Cayuga R14 in October 2019) with important Common Vulnerabilities and Exposures (CVE) updates.

Carsten Eckstein, Head of Product Management for Cayuga at Qognify states: “This year Qognify has made significant enhancements to Cayuga and the improvements in R16 continue our innovative roadmap to always release a new VMS version that responds to the ever-changing demands of multi-site corporate and enterprise projects. Many of the new functionalities that we incorporate into our software today are a result of our ongoing cross-product initiative that enhances the customer experience across our product lines. We will continue on this path, always with our users in the focus, enabling operators to undertake their duties with optimal efficiency and make faster, more informed and impactful decisions.

Availability

Cayuga R16 is available now from Qognify. Current customers with a valid Software Maintenance Agreement (SMA) can download and install the update manually, or if updated from an installed base via the built-in Auto Updater.

New Release: Ocularis 6.0

Today Qognify, the trusted advisor and technology solution provider for physical security and enterprise incident management, set a new standard for video management systems (VMS) with the launch of Ocularis 6.0. Available now, the release includes map-driven operation and a bi-directional interface enabling security operators to monitor and respond to incidents faster by removing the need to switch between several systems. Ocularis 6.0 also benefits from Qognify’s cross-product research and development, incorporating more robust automatic updates, improved video sharing, camera, and security upgrades.

Map-driven operation is becoming the new standard for VMS systems and Ocularis 6.0 rises to this standard by providing operators with the capability to retrieve and visualize status information from other security systems, such as access control and intrusion detection. Additionally, a new bi-directional interface enables access points to be controlled directly from Ocularis, with plugins available for third-party access control systems. These advancements eliminate the need to switch from the VMS to the access control system, speeding up the response while maintaining focus on the developing scene, whether that is ensuring a safe exit path in the event of a fire, halting the progress of an intruder, or assisting with crowd control.

Jeffrey Swaim, Director of Channel Sales and National Accounts at Qognify, comments: “Ocularis 6.0 will provide our partners with capabilities that align our end-users’ outcomes with state-of-the-art technology.  This customer-focused approach will be instrumental for Qognify and our partners in expanding our footprint in key vertical markets, where Ocularis is strong, such as K-12, State and Local Government and Healthcare.

A challenge for many surveillance operations is dealing with the high number of requests for camera footage by law enforcement agencies for use in investigations. With Ocularis 6.0, operators can quickly create an ‘evidence story’ extracted from the recordings of multiple cameras (if required). Using the new one-file video export function, the footage is readily available for sharing in a single compressed and secure file. To ensure sensitive and confidential information isn’t disclosed when handling CCTV requests from the public, Ocularis includes a masking feature, to easily block content within the footage, so it isn’t visible in the exported file. Ari Robinson, Head of Ocularis Product Management, adds: “We are supporting our customers in achieving the highest standards of privacy where it is required and use the strictest data protection regulation in the world as a benchmark.

Qognify is committed to improving system performance and security. To this end, Ocularis 6.0 has received an upgrade to its Auto Updater functionality, making it more powerful and clearly showing the update status of the entire system. The technology, developed by Qognify and used across its video management portfolio, ensures that customers with a valid Support & Maintenance Agreement (SMA) can keep their VMS up-to-date and benefit from newest camera technology. The security level of the platform has also been hardened with multi-factor authentication capabilities, using Cisco Duo for logging into the Qognify Web Client, enhanced password encryption, the ability to change camera passwords and an automatic log-off feature (based on a duration of inactivity), which supports HIPAA compliance and minimizes the risk of unauthorized access.

There is also good news for organizations using Immervision 360° cameras: Ocularis 6.0 now remembers dewarped locations and automatically loads preferences, making manually re-positioning cameras at every login a thing of the past. Qognify is also providing consistency across its entire VMS portfolio, with Ocularis 6.0 now being ONVIF G compliant.

Robinson concludes: “The new additions and improvements introduced in Ocularis 6.0 are a further demonstration of Qognify’s research and development strength. We’re able to draw on innovations developed across our entire video management portfolio to bring new innovations to market, setting a new standard in VMS.

Availability

Ocularis 6.0 is now available from Qognify. Current customers with a valid SMA can already download and install the update.

New Release: Ocularis 6.0

Today Qognify, the trusted advisor and technology solution provider for physical security and enterprise incident management, set a new standard for video management systems (VMS) with the launch of Ocularis 6.0. Available now, the release includes map-driven operation and a bi-directional interface enabling security operators to monitor and respond to incidents faster by removing the need to switch between several systems. Ocularis 6.0 also benefits from Qognify’s cross-product research and development, incorporating more robust automatic updates, improved video sharing, camera, and security upgrades.

Map-driven operation is becoming the new standard for VMS systems and Ocularis 6.0 rises to this standard by providing operators with the capability to retrieve and visualize status information from other security systems, such as access control and intrusion detection. Additionally, a new bi-directional interface enables access points to be controlled directly from Ocularis, with plugins available for third-party access control systems. These advancements eliminate the need to switch from the VMS to the access control system, speeding up the response while maintaining focus on the developing scene, whether that is ensuring a safe exit path in the event of a fire, halting the progress of an intruder, or assisting with crowd control.

Jeffrey Swaim, Director of Channel Sales and National Accounts at Qognify, comments: “Ocularis 6.0 will provide our partners with capabilities that align our end-users’ outcomes with state-of-the-art technology.  This customer-focused approach will be instrumental for Qognify and our partners in expanding our footprint in key vertical markets, where Ocularis is strong, such as K-12, State and Local Government and Healthcare.

A challenge for many surveillance operations is dealing with the high number of requests for camera footage by law enforcement agencies for use in investigations. With Ocularis 6.0, operators can quickly create an ‘evidence story’ extracted from the recordings of multiple cameras (if required). Using the new one-file video export function, the footage is readily available for sharing in a single compressed and secure file. To ensure sensitive and confidential information isn’t disclosed when handling CCTV requests from the public, Ocularis includes a masking feature, to easily block content within the footage, so it isn’t visible in the exported file. Ari Robinson, Head of Ocularis Product Management, adds: “We are supporting our customers in achieving the highest standards of privacy where it is required and use the strictest data protection regulation in the world as a benchmark.

Qognify is committed to improving system performance and security. To this end, Ocularis 6.0 has received an upgrade to its Auto Updater functionality, making it more powerful and clearly showing the update status of the entire system. The technology, developed by Qognify and used across its video management portfolio, ensures that customers with a valid Support & Maintenance Agreement (SMA) can keep their VMS up-to-date and benefit from newest camera technology. The security level of the platform has also been hardened with multi-factor authentication capabilities, using Cisco Duo for logging into the Qognify Web Client, enhanced password encryption, the ability to change camera passwords and an automatic log-off feature (based on a duration of inactivity), which supports HIPAA compliance and minimizes the risk of unauthorized access.

There is also good news for organizations using Immervision 360° cameras: Ocularis 6.0 now remembers dewarped locations and automatically loads preferences, making manually re-positioning cameras at every login a thing of the past. Qognify is also providing consistency across its entire VMS portfolio, with Ocularis 6.0 now being ONVIF G compliant.

Robinson concludes: “The new additions and improvements introduced in Ocularis 6.0 are a further demonstration of Qognify’s research and development strength. We’re able to draw on innovations developed across our entire video management portfolio to bring new innovations to market, setting a new standard in VMS.

Availability

Ocularis 6.0 is now available from Qognify. Current customers with a valid SMA can already download and install the update.

New Release: Cayuga R16

Qognify – the trusted advisor and technology solution provider for physical security and enterprise incident management – today anounced the launch of the Cayuga R16 video management system (VMS). The latest update focuses on improvements for the beating heart of large physical security environments – the Control Room. Cayuga R16 makes it easier for security staff to react, with new features and functionality including Advanced Maps, Patrol in Tiles and Dynamic Camera Layouts, delivering a more comprehensive overview in real-time – allowing for quicker response and thus reducing the impact of incidents.

Cayuga R16 builds on the introduction of the “Advanced Map Center” in the R15 release, launched earlier this year. This new mapping functionality has been enhanced and now allows for the automatic positioning of sensors in maps using geo-coordinates. Cameras, alarms and buttons, as well as event items can now be displayed on the ArcGIS maps provided by ESRI within Cayuga. In addition, when using the Qognify Mobile Client (also added to Cayuga earlier this year), cameras can be located on a smart device via Google Maps. These advanced mapping capabilities make it easier to quickly access a relevant entity and maintain an overview of the exact location of connected devices.

The new “Patrol in Tiles” (or Carousel Mode) functionality allows virtual patrols to be performed within single video tiles, freeing up space on the video wall, to ensure that the display and monitoring of live camera feeds can happen simultaneously. This is a significant improvement for the control room staff, who tend to be under pressure to perform with limited operator and/or video wall resources. Further video wall improvements are now possible with “Dynamic Camera Layouts”: By dragging additional cameras from the system tree into a grid view displayed on a monitor, the grid is rearranged, and further camera tiles are added – on the go and without changing the default settings of the particular view. Adjusting views has never been easier, saving time to respond to what’s actually happening.

In addition, Cayuga R16 is now compliant with ONVIF Profile S and G. It also supports extended functionalities of Dahua Thermal Cameras for body temperature scanning, as part of organizations’ COVID-19 operational response strategies. Behind the scenes the performance of Cayuga has been optimized in R16 by reducing the amount of data exchanged on management servers. There has also been a further hardening against cyber-attacks (building on the cyber security release of Cayuga R14 in October 2019) with important Common Vulnerabilities and Exposures (CVE) updates.

Carsten Eckstein, Head of Product Management for Cayuga at Qognify states: “This year Qognify has made significant enhancements to Cayuga and the improvements in R16 continue our innovative roadmap to always release a new VMS version that responds to the ever-changing demands of multi-site corporate and enterprise projects. Many of the new functionalities that we incorporate into our software today are a result of our ongoing cross-product initiative that enhances the customer experience across our product lines. We will continue on this path, always with our users in the focus, enabling operators to undertake their duties with optimal efficiency and make faster, more informed and impactful decisions.

Availability

Cayuga R16 is available now from Qognify. Current customers with a valid Software Maintenance Agreement (SMA) can download and install the update manually, or if updated from an installed base via the built-in Auto Updater.

by Marc Whalen, Vice President of Sales, Enterprise Incident Management at Qognify

 
Over the past month, it has become very clear that the impact of a Global pandemic was something most organizations and industries were unprepared to manage. That of course, is the very nature of emergencies. They often catch us unaware and unsure of how to respond. Depending on the scope of your organization and systems, it can be difficult to coordinate responses in real-time. The longer it takes to make and implement critical decisions, the higher the risk of disrupting business continuity. This especially applies to highly regulated environments, where even the slightest breach of policies or procedures can lead to the inefficient deployment of staff, costly disruptions to your operations and potential penalties.
With the dramatic and sudden reduction of on-site security, safety and operational staff at critical locations such as airports, mass transit, financial and critical infrastructure sites, the need to leverage technology becomes even more vital. Even with limited resources, organizations still need to monitor, validate and dispatch the proper personnel efficiently during real-time during incidents.
As global governments and organizations evaluate what will be required to reopen their economies, it is uncertain what will be required to bring employees and customers back to their facilities. However, what is becoming clear is this will require the implementation of new technologies, policies, procedures and anticipated regulations. This may also include the ability to monitor, track, respond, and report in real-time, to ensure the safety and security of employees and the general public. With so much change ahead, is your organization prepared for the next decisive moment?
With the right plans and systems in place, you can position your organization to leverage available personnel to respond efficiently and effectively during times of crisis and ensure the premium outcomes you need.
Here are a few questions you should be asking as you look to improve or put your incident management protocols:

  1. 1. Is your system providing you with a true incident view?

Connecting systems can provide you with situational awareness to allow you to see what and where something is happening. However, without proper logic and process rules, simply connecting all your systems will only lead to information overload. When an incident occurs, it is key to have a solid informational basis to assess its severity to decide the appropriate next step. The most effective systems will correlate the data from a large number of sensors and third-party data sources and help facilitate decisions. Utilizing an advanced logic and correlation engine will filter out the noise and bring forth only the relevant data, so you have the information you need to proceed with decisive pre-planned and coordinated actions.

  1. 2. Do you have the ability to guarantee an outcome with policies, procedures and regulations — every time?

A truly effective enterprise-wide incident management system will provide you with workflows that automatically adapt to the incident at hand. Deploying these workflows quickly allows your organization to successfully enforce procedures and also ensures compliance with regulations. Depending on the complexity of your policies you may need to develop an easily deployable or equally complex workflow that captures the incident data in the correct format. This sort of rapid adaptability results in faster response times, quicker incident resolution and more comprehensive reporting. These processes can make the difference in how quickly an incident escalates and its ultimate impact on the organization.

  1. 3. Can you avoid the next incident?

Unfortunately, we cannot completely avoid incidents or a crisis such as the COVID-19 pandemic, but organizations can become better at identifying the trends and leading indicators to get ahead and possibly minimize the impact. You can do this by leveraging a platform that collects and stores vast amounts of data, filters and performs historical analysis and creates the logical algorithms to identify the patterns leading to specific incidents. This kind of operational intelligence will help your organization to move from being completely reactive to a more proactive posture to improve safety, security and operations.

“A safe organization effectively resolves incidents but smart organizations avoid them.”
Marc Whalen, Vice President of Sales, Enterprise Incident Management