Do you have technical questions or need support for your Qognify installation?
Please make sure that an active SMA (Software Maintenance Agreement) is in place for the system you need assistance for!
Please use our new self-service portal to create a tech support case for VisionHub, NiceVision, Situator and FAST:
Alternatively you can use the form below or send an email to support@qognify.com to create ticket. A Qognify Tech Support representative will be in contact with you shortly.
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Please use our new self-service portal to create a tech support case for Cayuga, BVI or Umbrella:
This iframe contains the logic required to handle Ajax powered Gravity Forms. Alternatively you can use the form below or send an email to supportCY@qognify.com to create ticket. A Qognify Tech Support representative will be in contact with you shortly.
Please make sure that an active SMA (Software Maintenance Agreement) is in place for the installation you need assistance for!
To create a tech support case for Ocularis please use our new:
Alternatively you can use the form below or send an email to supportOC@qognify.com to create a ticket. If you need immediate assistance due to a critical system issue please call us at: +1-(845) 201-5600, Option 3.
A Qognify Tech Support representative will be in contact with you shortly.
You can reach us at
+1-(845) 201-5600, Option 3