Qognify solutions for the logistics industry help you to visualize the route a shipment has taken and thus to easily clarify cases of loss or damage.
The continuously increasing volume of goods to be delivered imposes a major challenge on logistics companies such as freight forwarders or courier, express and parcel service providers: They have to make their processes keep up with this growth. Just in Europe, the value of shipments getting lost each year adds up to 5 billion Euro – not even including the cases of consignments being damaged during the shipping process or penalties in case of belated delivery.
As for logistics companies the on-time delivery of undamaged shipments is a critical success factor, it is key to react quickly to any case of loss or damage to avoid delays and penalties and to retain customer satisfaction.
Here, the Qognify Logistics Solution comes into play: By combining process and video data, the route a shipment takes in a warehouse from receipt to dispatch is seamlessly documented, allowing fast and targeted investigation and clarification for any kind of incident. With its flexible and versatile design, it fits perfectly into your existing process environment.
Who will take over liability for a shipment being damaged or lost in a parcel delivery center? In case of doubt, costs are often imposed on the logistics provider – regardless if he is really responsible. In cases like these, the Qognify Logistics Solution provides the necessary evidence in almost no time.
Many mail order companies have to deal with customers complaining about incomplete shipments on a daily basis. It is often difficult to find out what happened to a shipment as the transfer of liability often has not been documented clearly. The Qognify Logistics Solution allows all information related to a shipment to be used for a targeted search.
In warehouses and logistics centers, boxes or pallets may be dropped at the wrong position. As a result, they may not be found or they are even shipped to the wrong destination. The Qognify Logistics Solution allows for the fast tracking of every single shipment, even though the allocation of the storage location may change on a daily basis.
Cayuga is the platform technology to create visual insights to your logistics processes, recording, displaying and managing the video feeds from your cameras across the warehouse.
BVI connects the video recordings from Cayuga with business data from your ERP or warehouse management system – to facilitate targeted and efficient research in case something has happened.