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Situator

Enterprise Incident Management System

Enterprise-class software solution for enhanced situational awareness and management of dynamic workflows.

Getting the right insights to the right people at the right time

Critical incidents bear the potential of significantly impairing the business processes of an organization – whether a severe one brings all operations to an immediate standstill or many small events generate significant efforts and costs by their sheer frequency. Especially in highly regulated environments any incident needs to be processed in a standardized, traceable way to avoid a breach of rules, which may result in significant penalties – again and again. And severe incidents have to be mitigated quickly to avoid being on national news.

Situator, the leading enterprise incident management solution, integrates and correlates information in real time from multiple and diverse systems across the enterprise. At the same time, it coordinates the most effective responses, ensuring that everyone in the operational chain knows what is happening, where it’s happening and how to respond. Situator provides the tools necessary to address every aspect of the control room management lifecycle.

Situator Key Benefits

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Situational Awareness

When an incident occurs, it is key to have a solid informational basis to assess its severity and to decide about the next steps forward.

Situator collects, integrates and correlates data from a large number of sensors and 3rd party applications, generating a consolidated view of an incident to facilitate decisions. It also visualizes details in an intuitive multi-Iayered Geographical Information System (GIS)-based display.

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Automated Workflows

The quality of handling an incident is defined by effectiveness and efficiency. To achieve this, it is important to guide the operator in order to take the right steps in a coordinated manner.

Using the advanced Situator planning and workflow tools, you can develop even the most complex response workflows for routine and emergency situations. If tasks and notifications are not handled properly, escalation policies ensure that they are either dynamically or manually reassigned to alternate people or other resources.

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Enhanced Compliance

Many organizations operate in strictly regulated environments such as critical infrastructure. For them, non-compliance is not only costly, it can significantly increase risk.

Through automated workflows and reporting, Situator ensures that policies and procedures are followed uniformly. Moreover, Situator provides the ability to monitor compliance trends via trend analysis, helping organizations sustain compliance over time.

APPLICATIONS

More Details?

Are you looking for more detailed information? Take a look at our Situator product brochure.

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Take a look?

Request a free online demo of the Situator enterprise incident management platform here.

Demo Request

Access Control Insights (ACI)

As a packaged Situator-based solution, Access Control Insights (ACI) analyzes and structures your Access Control System data to provide operational insights, detect abnormal behavior and identify critical events. By employing machine learning data analytics, for instance, ACI detects unusual card holder activity that may be indicative of fraud, theft and other risks and alert to it.

Situator ISM

Situator ISM is a packaged solution based on Situator technology, which contains a pre-configured set of processes and workflows for faster time to value. It helps to prevent and eliminate false alarms, being able to focus just on what is really important.

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    Case Study

    MILLENNIUM BCP, PORTUGAL

    AN OVERALL VIEW OF PHYSICAL SECURITY PAYS OFF

    Millennium bcp is Portugal’s largest private bank. Headquartered in the city of Porto, the bank has nearly 4.3 million customers throughout the world and over 800 branches in Portugal, as well as other countries in Europe and Africa.

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    Case Study

    NAFTORPORT OIL TERMINAL, POLAND

    MANAGING THE FLOW OF OIL - AND INCIDENTS

    Naftoport is Poland’s only oil transshipment port and serves as a critical point in petroleum supply logistics for Germany and Poland. The port also transports crude oil from Russia and Kazakhstan to Western Europe, the United States and Far East. Naftoport has the capacity to handle 40 million tons of…

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    Case Study

    PRORAIL, NETHERLANDS

    STAYING ON TRACK WITH ENTERPRISE INCIDENT MANAGEMENT

    ProRail is tasked with providing a readily available and efficient rail network throughout the Netherlands; this includes both public transport and freight. They are responsible for the construction, maintenance, management and safety of the Dutch rail network. Every day, over one million passengers and 115,000 tons of goods reach their…

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    Case Study

    OSLO AIRPORT, NORWAY

    MANAGING SECURITY AND OPERATIONS

    Gardermoen Oslo Airport is the second largest airport in the Nordic region and largest in Norway, with a passenger volume of 27.5 million in 2017. The airport serves 128 international destinations and 31 domestic ones. Among an array of security and operations systems, the Oslo Airport uses a Flexigate system…

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    Case Study

    NANDED CITY, INDIA

    SAFE CITIES APPLICATIONS POWERED BY QOGNIFY

    Located in India’s Maharashtra State, Nanded has approximately 1.2 million residents living in this ancient and spiritually significant city. A very holy place for the Sikh religion, Nanded features Gurdwaras (places of worship) throughout the city, attracting a heavy influx of visitors all year long.

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    Case Study

    GATWICK AIRPORT, UK

    TAKING SAFETY AND SECURITY AT AIRPORTS SERIOUSLY

    Gatwick Airport is the UK’s second largest airport and the most efficient single-runway airport in the world. It serves more than 228 destinations in 74 countries for 45 million passengers a year on short and long-haul point the to-point services. It is also a major economic driver for the UK,…

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