You have technical questions or need support for your Qognify installation.
July 1, 2019
In order to make use of the Auto Update function in both, Cayuga and BVI in the future, we highly recommend following the procedures explained in the PDF that you’ll find here.
Due to the conversion of the communication protocol between Update Server and Update Client, it is mandatory to install the patches for both components manually.
As this patch changes the basic communication between the Auto Updater components (Update Server and Update Client), it will not be possible to have a mix of different version in one system.