New Release: Cayuga R16

Qognify – the trusted advisor and technology solution provider for physical security and enterprise incident management – today anounced the launch of the Cayuga R16 video management system (VMS). The latest update focuses on improvements for the beating heart of large physical security environments – the Control Room. Cayuga R16 makes it easier for security staff to react, with new features and functionality including Advanced Maps, Patrol in Tiles and Dynamic Camera Layouts, delivering a more comprehensive overview in real-time – allowing for quicker response and thus reducing the impact of incidents.

Cayuga R16 builds on the introduction of the “Advanced Map Center” in the R15 release, launched earlier this year. This new mapping functionality has been enhanced and now allows for the automatic positioning of sensors in maps using geo-coordinates. Cameras, alarms and buttons, as well as event items can now be displayed on the ArcGIS maps provided by ESRI within Cayuga. In addition, when using the Qognify Mobile Client (also added to Cayuga earlier this year), cameras can be located on a smart device via Google Maps. These advanced mapping capabilities make it easier to quickly access a relevant entity and maintain an overview of the exact location of connected devices.

The new “Patrol in Tiles” (or Carousel Mode) functionality allows virtual patrols to be performed within single video tiles, freeing up space on the video wall, to ensure that the display and monitoring of live camera feeds can happen simultaneously. This is a significant improvement for the control room staff, who tend to be under pressure to perform with limited operator and/or video wall resources. Further video wall improvements are now possible with “Dynamic Camera Layouts”: By dragging additional cameras from the system tree into a grid view displayed on a monitor, the grid is rearranged, and further camera tiles are added – on the go and without changing the default settings of the particular view. Adjusting views has never been easier, saving time to respond to what’s actually happening.

In addition, Cayuga R16 is now compliant with ONVIF Profile S and G. It also supports extended functionalities of Dahua Thermal Cameras for body temperature scanning, as part of organizations’ COVID-19 operational response strategies. Behind the scenes the performance of Cayuga has been optimized in R16 by reducing the amount of data exchanged on management servers. There has also been a further hardening against cyber-attacks (building on the cyber security release of Cayuga R14 in October 2019) with important Common Vulnerabilities and Exposures (CVE) updates.

Carsten Eckstein, Head of Product Management for Cayuga at Qognify states: “This year Qognify has made significant enhancements to Cayuga and the improvements in R16 continue our innovative roadmap to always release a new VMS version that responds to the ever-changing demands of multi-site corporate and enterprise projects. Many of the new functionalities that we incorporate into our software today are a result of our ongoing cross-product initiative that enhances the customer experience across our product lines. We will continue on this path, always with our users in the focus, enabling operators to undertake their duties with optimal efficiency and make faster, more informed and impactful decisions.

Availability

Cayuga R16 is available now from Qognify. Current customers with a valid Software Maintenance Agreement (SMA) can download and install the update manually, or if updated from an installed base via the built-in Auto Updater.

New Release: Ocularis 6.0

Today Qognify, the trusted advisor and technology solution provider for physical security and enterprise incident management, set a new standard for video management systems (VMS) with the launch of Ocularis 6.0. Available now, the release includes map-driven operation and a bi-directional interface enabling security operators to monitor and respond to incidents faster by removing the need to switch between several systems. Ocularis 6.0 also benefits from Qognify’s cross-product research and development, incorporating more robust automatic updates, improved video sharing, camera, and security upgrades.

Map-driven operation is becoming the new standard for VMS systems and Ocularis 6.0 rises to this standard by providing operators with the capability to retrieve and visualize status information from other security systems, such as access control and intrusion detection. Additionally, a new bi-directional interface enables access points to be controlled directly from Ocularis, with plugins available for third-party access control systems. These advancements eliminate the need to switch from the VMS to the access control system, speeding up the response while maintaining focus on the developing scene, whether that is ensuring a safe exit path in the event of a fire, halting the progress of an intruder, or assisting with crowd control.

Jeffrey Swaim, Director of Channel Sales and National Accounts at Qognify, comments: “Ocularis 6.0 will provide our partners with capabilities that align our end-users’ outcomes with state-of-the-art technology.  This customer-focused approach will be instrumental for Qognify and our partners in expanding our footprint in key vertical markets, where Ocularis is strong, such as K-12, State and Local Government and Healthcare.

A challenge for many surveillance operations is dealing with the high number of requests for camera footage by law enforcement agencies for use in investigations. With Ocularis 6.0, operators can quickly create an ‘evidence story’ extracted from the recordings of multiple cameras (if required). Using the new one-file video export function, the footage is readily available for sharing in a single compressed and secure file. To ensure sensitive and confidential information isn’t disclosed when handling CCTV requests from the public, Ocularis includes a masking feature, to easily block content within the footage, so it isn’t visible in the exported file. Ari Robinson, Head of Ocularis Product Management, adds: “We are supporting our customers in achieving the highest standards of privacy where it is required and use the strictest data protection regulation in the world as a benchmark.

Qognify is committed to improving system performance and security. To this end, Ocularis 6.0 has received an upgrade to its Auto Updater functionality, making it more powerful and clearly showing the update status of the entire system. The technology, developed by Qognify and used across its video management portfolio, ensures that customers with a valid Support & Maintenance Agreement (SMA) can keep their VMS up-to-date and benefit from newest camera technology. The security level of the platform has also been hardened with multi-factor authentication capabilities, using Cisco Duo for logging into the Qognify Web Client, enhanced password encryption, the ability to change camera passwords and an automatic log-off feature (based on a duration of inactivity), which supports HIPAA compliance and minimizes the risk of unauthorized access.

There is also good news for organizations using Immervision 360° cameras: Ocularis 6.0 now remembers dewarped locations and automatically loads preferences, making manually re-positioning cameras at every login a thing of the past. Qognify is also providing consistency across its entire VMS portfolio, with Ocularis 6.0 now being ONVIF G compliant.

Robinson concludes: “The new additions and improvements introduced in Ocularis 6.0 are a further demonstration of Qognify’s research and development strength. We’re able to draw on innovations developed across our entire video management portfolio to bring new innovations to market, setting a new standard in VMS.

Availability

Ocularis 6.0 is now available from Qognify. Current customers with a valid SMA can already download and install the update.

Dear Customers and Partners of Qognify,

In these times that can only be described as extraordinary, we recognize that the increasing spread of COVID-19 is creating a lot of uncertainty and a major impact on our everyday lives. Many of us are feeling anxiety and concern for the health of ourselves, our family, friends, work colleagues and the broader community, especially for those in more vulnerable groups. At the same time, we as a company want to continue to help our customers and partners and do our part to keep the world moving.

Health and well-being should be the priority for all of us at this time. Our primary goal as a company is to protect the health and safety of our customers and partners, our employees and their families. However, as a provider of security software solutions we feel obliged to support you as our customers and partners in these times of uncertainty when security plays an even more important role for your organization. We have therefore taken a number of measures to protect people while maintaining our operations.

  • Continued operations and support. We made sure that we have the necessary resources and capabilities to provide services remotely and to continue the support for our customers and partners. At this time, our offices remain open. Most of our employees have the opportunity to continue their work from home. If regulatory directives or suspected cases of infections will result in further offices being closed, we are prepared to continue our operations remotely in a secure way. This of course includes our hotline services – we’ll be there for you!
  • Precautionary measures. All international and domestic travel is limited to absolutely necessary trips to serve our customers. As a company we of course adhere to all travel regulations and limitations issued by local and federal administration. We have also cancelled most Qognify events and event participations until mid of April. As we have advanced web conferencing infrastructure in place, we are happy to turn face-to-face meetings into web sessions so your business can continue.
  • Constant monitoring. We are closely monitoring reports from World Health Organization, the US Center for Disease Control, the European Centre for Disease Prevention and Control as well as federal, state and local agencies and authorities, following their recommendations to keep the risk for our customers and employees as low as possible.

Please reach out to your contacts at Qognify in case of any questions or if there’s anything we can do to help. We hope that you and your loved ones remain safe and healthy.

Regards,

Steve Shine
CEO Qognify

 

Pearl River, New York, August 12, 2020 – Qognify – the trusted advisor and technology solution provider for physical security and enterprise incident management – today announced the appointment of Jeff Swaim, as Director of Channel Sales & National Accounts, Americas. He joins Qognify with a focus to drive the sales performance for its Ocularis video management system (VMS), as well as defining and delivering growth strategy for the company’s National Accounts Program.
Jeff brings more than 18 years of experience to Qognify, holding sales and leadership positions in the security and video surveillance industries, including leadership roles at US Army, Matrix Networks, and Hikvision USA He joins Qognify from Avigilon where he held the role of Director, Strategic Accounts North America.
At Qognify, Jeff will be reporting directly to Jeremy Howard, Vice President Physical Security Sales, Americas, who comments on the appointment: “Working with Jeff previously, I was impressed by his deep industry relationships, his sales experience and his leadership style, and the impact these qualities had on sales performance. He is a real asset to the business and will be instrumental in Qognify meeting and exceeding its aggressive growth plans.
Jeff states: “I have long been impressed by the innovation coming from Qognify and how in tune it is with the changing demands of physical security, particularly in areas of real-time monitoring and tactical operations.” He adds: “I relish the opportunity to grow the already impressive list of enterprises and large-scale corporate accounts that have put their trust in the Ocularis. It is a VMS that enables organizations to utilize best-of-breed technologies and unify disparate video surveillance architecture in a single intuitive system, which can adapt and expand as the environment dictates.

Our team is committed to continually enhancing our solutions to offer our customers the best user experience and tools to meet their most complex security needs. As such, we are pleased to announce the release of Ocularis 5.9 and share the newest functionality available. With the new release, we’ve focused on improving the overall usability of the system with enhanced visualization options, revised web and mobile clients and more powerful export functionality.
A highlight of this release is the new Qognify Mobile Client, which offers an easy and comfortable way to access Ocularis. Whether you’re using WiFi or a mobile data connection, the application gives users instant access to their video installation(s) on-the-go, using a smartphone or tablet. The application can be used to view live camera footage or archived video data and allows for the export of video in AVI-format to share footage on the move. This is the first outcome of our cross-product initiative to establish best-in-class technologies across our portfolio making it easier for you to benefit from new innovations.
Other functionalities include the triggering of events and receiving alarms directly on the mobile device.
What else can you expect from Ocularis 5.9? 

  • New Qognify Android and iOS applications
  • Flexible user management
  • Proper support for Enterprise Active Directory deployments
  • Custom view layouts
  • Additional ways to control Ocularis Video Wall
  • Enhanced views administration
  • Searching in Ocularis client
  • Fast Creation of AVI Exports

 
For more detailed information on all the new features in Ocularis version 5.9, view the full Release Notes. Ready to download Ocularis 5.9? Download it today.
For any questions you may have about the new Ocularis please contact the Qognify Technical Support team at                (845) 732-7900, option 3, or email SupportOC@Qognify.com.

Bruchsal, Germany, June 11, 2020 – Qognify – the trusted advisor and technology solution provider for physical security and enterprise incident management – today announced the launch of Cayuga R15. The new release of Qognify’s video management system (VMS) for multi-site corporate and enterprise projects focuses on enhanced usability and connectivity, improved maintainability and intelligent analytics.
One of the main goals while developing Cayuga R15 was to help security personnel quickly identify, locate and evaluate an event. This can present a real challenge when operating large systems with widely distributed locations and a large number of cameras. Cayuga R15 solves this problem by supporting the use of the powerful Esri ArcGIS mapping platform, enabling cameras to be positioned on a map and available globally – depending on access rights. Multiple views or areas of interest within one map source as well as the clustering of icons depending on the zoom level make it easy to keep the overview on the map at any time.
The new Qognify Mobile Client is another powerful tool added in Cayuga R15 that improves the ability to respond to an event. The Mobile Client is the result of Qognify’s cross-product initiative, to combine the benefits of technological assets within its VMS portfolio. It can connect to Cayuga and Ocularis installations using a smartphone or tablet, enabling security personnel to view live streams as well as to browse and playback recorded footage remotely in a totally revamped, intuitive design. It is available for iOS and Android devices and can be downloaded from the App Store or from Google Play at no additional costs.
For organizations, such as those in the retail sector, that often need to export video in a way that does not infringe privacy rights, Cayuga R15 adds a new Export Designer. This software module enables the editing (blurring and/or masking of moving objects and static areas) of video sequences to be exported. This new functionality is complemented by an optional Export Validation Tool that can be used to easily check that exported footage supplied for the purpose of evidence has not been tampered with.
Many other changes, big and small made it into the release. For enterprise customers there is a new time management feature that enables the use of multiple distinguished holiday calendars within one organization. Active directory management has been further improved and now offers even deeper integration for setting user rights directly in Windows. And finally, for customers relying on video analytics as part of their security regiment, Cayuga R15 now uses deep learning-based AI to deliver optimized object classification. This helps to set up video analysis faster and mitigates false alarms caused by common occurrences such as insects and headlights.
Carsten Eckstein, Head of Product Management for Cayuga at Qognify is proud of what his team achieved for this latest version of the product: “The additions and enhancements in Cayuga R15 are in direct response to the feedback from our partners and customers. This is the first release, where Qognify’s new development philosophy, to look beyond one specific product, has been put to practice. I can’t wait for Cayuga customers to start using R15 but it is equally nice to know that also those users who rely on other Qognify products will profit from the work we have accomplished here in their Qognify system of choice.
Cayuga R15 is compatible with Qognify’s innovative Umbrella web-based platform that can be used to configure, manage and monitor all connected Cayuga systems centrally. It also integrates with its Business Video Intelligence (BVI) software, which combines video footage from Cayuga with transaction data from business-related IT systems to create new levels of information to optimize business processes.
Availability
Cayuga R15 is part of Qognify’s comprehensive video management portfolio that includes VisionHub, Ocularis and NiceVision. It is available now in 15 languages and is SIRA (Security Industry Regulatory Agency) compliant, enabling it to be used in public projects in Dubai and the wider Gulf region.
A couple of things to keep in mind before updating

  • 32bit support is discontinued with R15
  • Object Video is discontinued with R15
  • Windows 7, 8 and Windows Server 2008 are discontinued by Microsoft and thus not supported by Cayuga R15 anymore

Important: Change in our Auto Updater routine for our Cayuga and BVI products!

In order to make use of the Auto Update function in both, Cayuga and BVI in the future, we highly recommend following the procedures explained in the PDF that you’ll find here.

Due to the conversion of the communication protocol between Update Server and Update Client, it is mandatory to install the patches for both components manually.

As this patch changes the basic communication between the Auto Updater components (Update Server and Update Client), it will not be possible to have a mix of different version in one system.

Lorem Ipsum is simply dummy text of the printing and typesetting industry. Lorem Ipsum has been the industry’s standard dummy text ever since the 1500s, when an unknown printer took a galley of type and scrambled it to make a type specimen book. It has survived not only five centuries, but also the leap into electronic typesetting, remaining essentially unchanged. It was popularised in the 1960s with the release of Letraset sheets containing Lorem Ipsum passages, and more recently with desktop publishing software like Aldus PageMaker including versions of Lorem Ipsum.

Pearl River, NY (October 24, 2019)Qognify – the trusted advisor and technology solution provider for physical security and enterprise incident management – launches version 5.8 of Ocularis, the award-winning video management system (VMS) for enterprise and corporate projects with an emphasis on tactical real-time operations and live visualization.
In version 5.8, Ocularis has put the user front and center. One of the numerous improvements is the inclusion of an Ocularis Client MSI Installer, which enables customers to easily push out Ocularis Client updates using the System Center Configuration Manager (SSCM) from Microsoft, thus greatly reducing time required for software deployments, updates and hot fixes across the enterprise.
Ocularis 5.8 allows customers to create a comprehensive security environment made up of multiple security-relevant systems and applications communicating with each other. Using a flexible, driver-based approach, the new Event Interface (SEI) breaks new ground to connect third-party security products to Ocularis, addressing the needs of customers who place a premium on their physical security strategy. All events from third-party applications such as access control and intruder alarm systems can now be received and visualized within Ocularis. This provides security personnel with real-time, integrated event information and response capabilities, thus significantly reducing the reaction time during critical incidents.
Ari Robinson, Product Owner for Ocularis at Qognify, explains further benefits of the interface: “Technology and solution partners are now able to easily develop plugins to connect Ocularis with their product portfolios, as the SEI is a well-documented and open interface. Especially for corporate and enterprise customers this facilitates a hassle-free implementation of integrated security systems. Setting up an integrated security solution with the SEI immediately provides an added value and also underlines the solution-based approach of Qognify.”
Another essential move into this direction is the introduction of the open Analytics Interface (SAI), that allows for the integration of any edge or server-based video analytics or license plate recognition solution on the market, also using a plugin-based approach. Chen Porat, VP R&D at Qognify, explains the strategic importance of these initiatives: “The introduction of the two new interfaces in Ocularis 5.8 is one of the first outcomes of the cross-product initiatives within Qognify, rolling out standard interfaces across the product portfolio and thus delivering tangible added value to as many Qognify customers as possible.”
Ocularis 5.8 now supports more than 5,000 different devices from over 80 different hardware manufacturers. New camera functions including better support for cameras with integrated edge storage functionality, have also been introduced into the software, giving customers even more choice when selecting the right hardware for their individual video security application.
 
Availability
Ocularis 5.8 is now available from Qognify. Current customers with a valid Software Maintenance Agreement (SMA) can download and install the update.

www.Qognify.com

Dear customers and partners,
As part of our customer 360 initiative, designed to serve you better, we are launching a new self-service portal for technical support. The portal will not only improve our global service offerings but will also allow us to better manage all support cases. This brings support for all of our products and solutions into a single SalesForce Service Cloud-based platform, enabling us to increase the quality of the services we are providing to you.
Here are the ways you can create a new support case:

  • Call our support team

We are excited about how this improvement to our global service and support organization will allow us to better serve you. If you have any questions, please do not hesitate to contact us.
Regards,
Your Qognify Services Team